Cookie Policy

Last updated: August 11, 2025

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our SMS Platform. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

Our platform uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the platform to function properly:

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance optimization
  • CSRF protection tokens

Functional Cookies

These cookies enable enhanced functionality and personalization:

  • User interface preferences (theme, language)
  • Dashboard layout and customization
  • Form data preservation
  • Recent search history

Analytics Cookies

These cookies help us understand how you use our platform:

  • Page views and user behavior patterns
  • Feature usage statistics
  • Performance monitoring
  • Error tracking and debugging

Marketing Cookies

These cookies are used to deliver relevant content and measure effectiveness:

  • Tracking campaign effectiveness
  • Personalizing content recommendations
  • Third-party advertising platforms (when applicable)

3. Third-Party Cookies

Some cookies on our platform are set by third-party services that appear on our pages:

  • Payment Processors: For secure payment processing
  • Analytics Services: For usage statistics and performance monitoring
  • Customer Support: For chat and help desk functionality
  • CDN Services: For content delivery and performance optimization

These third parties have their own privacy policies, and we encourage you to review them.

4. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Clear cookies when you close your browser
  • Set notifications when cookies are being sent

Platform Settings

You can manage cookie preferences directly in your account settings:

  • Analytics and tracking preferences
  • Marketing communication settings
  • Optional functionality cookies

5. Impact of Disabling Cookies

Please note that disabling certain cookies may affect the functionality of our platform:

  • Essential Cookies: Disabling these will prevent you from using core platform features
  • Functional Cookies: You may lose personalization and convenience features
  • Analytics Cookies: We won't be able to improve the platform based on usage patterns
  • Marketing Cookies: You may receive less relevant content and communications

Contact Us About Cookies

If you have questions about our use of cookies, please contact us:

Email: webzillacreators@gmail.com

Phone: +254 717 333 519

Address: Delta Corner Annex, Westlands, Nairobi, Kenya